Association management · Oregon
Your home is where your kin live. We take care of what holds it.
Community and condominium association management for Oregon, built around the people who live there.
One business day, in writing
Every request gets a human answer with an owner, a next step, and a date.
Owner · next step · date
Every open item carries all three, visible on your board dashboard.
Written recap, same week
Every decision is recapped in writing. If we miss, we say so before you ask.
One business day.
Every request gets a human answer, in writing, with an owner, a next step, and a date.
The books are open to your board.
Live financials, governance logs, and communication records — not a curated monthly summary.
A named manager.
Your building gets a person who knows the board, the reserves, and the regular questions — not a rotating call center.
From inquiry to open book, in four steps.
No black box, and no wait to find out what happens after you reach out.
You reach out
The form below creates a tracked case in our queue the moment you submit it — not an email that waits in someone's inbox.
We onboard your community
Structured intake captures your documents, financials, vendor contacts, and governance history once, correctly.
Your board gets a live portal
Financials, governance logs, and open items, updated as the work happens — the open book, not a monthly PDF.
Residents get fast, tracked comms
Every request answered in writing within one business day, over email and SMS — nothing falls through the cracks.
This is what your board dashboard looks like.
Every open item carries an owner, a next step, and a date — including the hard ones. Collections, violations, and emergencies follow a named escalation path, not a ticket queue.
We invest in modern tools for one reason: so the person who manages your building has more time for the building, not less. Your Kin manager walks into your annual meeting already knowing your reserve study, your open items, and what the board asked for last quarter. The software is quiet. The work is visible.
What "open book" actually means.
Open book means your board sees what we see — not a curated summary handed to you once a month.
Full financial & governance access
Your board can see live financials, governance logs, and communication records — the underlying record, not a summary of it.
Every message is human-approved
AI helps our staff draft faster, but every outbound communication is reviewed and sent by a person. Our Approval Fabric enforces this at the platform level — it isn't a policy, it's a hard block.
Humans decide, AI assists
AI never approves, sends, or signs anything on our behalf. It drafts, summarizes, and flags — the decision and the signature are always a person's.
One business day, always
Every request gets a human answer, in writing, with an owner, a next step, and a date — within one business day, no exceptions.
Transparent flat pricing. Request a proposal.
A flat management fee based on your community's size — number of units, not a percentage of dues. You see the plan before you sign anything.
Kin Assist
For boards that stay self-managed: the software, on-call expertise, and an annual audit partner. No management contract.
Full Management
A named manager, monthly full financials, quarterly inspections, board packets, and every request answered in writing within one business day.
Concierge
Everything in Full Management, plus on-site presence, project oversight, and same-day response on resident requests.
How the price is set: we translate your RFP into a priority-ranked plan with hour commitments per task. What's in scope is binding. Out-of-scope work is a change order with an honest number.
Kin Assist. For boards that should stay self-managed.
Software, on-call expertise, and an annual audit partner — without a management contract. Because some boards should stay self-managed, and still deserve real help.
Some boards later choose full management. Most don't need to — and we'll tell you which one you are.
- Dues, documents, and violations in one place
- A real person on call when the board hits a wall
- An annual audit of the books and the building
- Month to month — request a proposal for your rate
Human sign-off on every outbound communication. No exceptions.
Every message that goes out from your building — whether it's a routine notice or a violation letter — requires a human to review and approve it before it sends. The platform drafts; your manager decides.
AI drafts. Humans approve.
Our platform assists staff with drafting responses and notices. But nothing sends without a human reviewing and approving it first. That is how the system is built — not a policy we could override.
Every outbound message is attributable to a named approver
Every communication is logged.
Inbound and outbound messages, governance decisions, and case histories are retained and visible to your board — not locked in an email thread. Open book means the record is yours.
Your board can audit the full communication log
"Transparency is structural. Your board doesn't have to ask for the record — it's already there."
Frequently asked questions.
Straight answers, drawn from how the work actually runs.
How do we see our financial reports?
Your board gets access to the governance dashboard with live financials — not a monthly PDF. The numbers update as the books do.
What happens when a resident submits a complaint?
It becomes a tracked case the moment it's filed. Your board and manager are notified, and the resident gets a response in writing within one business day.
How do you handle after-hours emergencies?
Emergencies run through a named ticket type with a set escalation path — not a voicemail. Your board is notified the same night, and the response is documented from the first minute.
What does your communication process look like?
Email and SMS, both tracked. Every message has an owner and a record — nothing falls through the cracks because nothing lives in one person's personal inbox.
How long does onboarding take?
Structured intake — documents, financials, vendor contacts, and governance history — gets your community live on the portal in weeks, not months.
What's the response time for resident inquiries?
One business day, in writing. That standard applies starting with your very first message to us.
Can we keep our existing vendor relationships?
Yes. We manage the relationship and the paperwork; we don't require you to switch vendors you already trust.
What makes you different from large national firms?
A named manager who knows your building, open-book reporting instead of a black box, and a plan you can see — not a rotating call center.
Kin, as in family. Kin, as in the district in Okinawa.
Kin is a district in Okinawa that embodies the way we work: modern, efficient, courteous, quietly considered. And kin is the family — chosen or inherited — that makes a building a home.
We built Kin Living because property management too often means a black box — boards that can't see what's happening, residents who don't hear back, and managers who rotate before they know the building. We're building a different kind of company, in Portland.
A human reply, in writing, within one business day.
That standard is printed here because it applies here — starting with your first message.
Thank you — we'll review your inquiry and reply within 1 business day.
You can also reach us at [email protected].